The Yay Company

Kitchen Manager — Dallas Market

Reports to: Operations Manager

Location: Dallas, TX

Type: Full-Time, Salaried

Role Overview

The Kitchen Manager is the on-the-ground operator for the Dallas market. This is a working

kitchen leadership role — the Kitchen Manager directly runs day-to-day operations at the

primary hub kitchen and maintains check-in oversight of two additional school locations in the

market that have staff onsite and one additional drop-off location. The Kitchen Manager is

accountable for food quality, kitchen team performance, production execution, and operational

standards across all four Dallas schools.

Market Scope

Primary Hub Kitchen — Direct Management

• Works alongside the Lead Cook and kitchen team daily — this is a working kitchen role,

not supervisory-only

• Owns bi-weekly cold batch production: plans, leads, and executes all cold batch runs at

the hub kitchen

• Leads hot prep days in partnership with the Lead Cook, setting the pace and standard

for the team

• Manages production scheduling, food quality, waste tracking, and inventory at the hub

• Directly supervises kitchen staff and holds the team accountable to Yay standards

Two Additional Dallas Locations — Check-In Oversight

• Delivers cold food to both additional Dallas schools twice per week

• Uses each delivery as a structured site visit — directly oversees kitchen staff, checks

standards, and addresses any issues in person

• Manages the school relationship at each location: serves as the primary Yay contact for

school staff and leadership

• Supports Lead Cook development at each site through in-person coaching during

delivery visits

• Conducts daily check-ins with both locations on non-delivery days to confirm service is

on track

Core Responsibilities

Daily Kitchen Operations

• Runs hub kitchen from prep through service — production schedule, food quality, and

on-time execution

• Manages call-out coverage and real-time kitchen decisions during service hours

• Ensures food is produced to Yay standards and delivered on time to spoke schools

served by the hub

• Serves as primary point of contact for school partners at hub location on day-of

operational matters

• Checks in with both additional Dallas locations daily to confirm service status and

address any real-time issues

Labor & Scheduling

• Sets the hub kitchen schedule within labor budget provided by the Operations Manager

• Tracks actual hours versus scheduled hours daily; identifies and corrects overages

• Approves any schedule changes or additional shifts at the hub kitchen

• Reports labor performance to the Operations Manager as part of daily and weekly

reporting

Food Quality, Waste & Inventory

• Monitors and reduces waste at the hub kitchen — holds team accountable for portioning,

FIFO, and end-of-day tracking

• Confirms inventory counts are accurate and that pars are correctly set for the week

ahead

• Reviews waste reports from additional Dallas locations and flags concerns to Operations

Manager

• Upholds Yay food quality and safety standards at all three Dallas locations

Team Leadership

• Provides direct leadership to Lead Cooks and kitchen staff at the hub kitchen

• Supports Lead Cook development at the two additional locations through regular

check-ins and site visits

• Leads onboarding for new kitchen hires and sets standards for the Dallas market

• Escalates performance or operational issues to the Operations Manager as needed

Day in the Life / Week in the Life

Daily — During Shift Hours

• Present at the hub kitchen during service hours — managing production flow, team

execution, and quality

• Handles real-time issues: call-outs, equipment problems, service timing, and school-level

escalations

• Checks in with both additional Dallas locations to confirm service is running smoothly

Daily — End of Day Review

• Reviews the day through the ops dashboard and daily reports after service closes

• Sales vs. target: are all three Dallas locations hitting expected meal counts?

• Labor hours logged vs. budget: did the hub kitchen run over, and why?

• Waste reported by hub and additional locations: is it within acceptable range?

• Sends a brief end-of-day summary to the Operations Manager on any flagged items —

labor overages, waste spikes, service misses, or school concerns

Weekly — Ongoing Rhythm

• Inventory review: confirms hub kitchen has submitted accurate counts and pars are set

for the following week

• Schedule audit: reviews Dallas hub schedule for the coming week to confirm labor hours

are within budget and all roles are covered

• Check-ins with both additional location Lead Cooks: brief call or structured Slack review

to surface any issues and align on the week ahead

• Waste debrief: reviews weekly waste totals across all three Dallas schools, identifies

trends, and holds Lead Cooks accountable

• Weekly update to Operations Manager covering labor %, waste, meal counts, and

operational flags

What Success Looks Like

• The hub kitchen runs smoothly every service day — on time, on standard, no surprises

• Both additional Dallas locations are checked in with daily and any issues are surfaced

early

• Labor stays at or below budget across all Dallas locations, every week

• Waste is tracked, understood, and trending down — root causes identified and

addressed

• All three Dallas schools receive food on time, at temperature, and to Yay quality

standards

• Lead Cooks at additional locations are supported, accountable, and growing in the role

What We’re Looking For

● 2–4 years of experience in kitchen or food production operations — you know how to run

a shift, lead a team, and keep a kitchen on track

● Hands-on cook and leader — you're comfortable working the line alongside your team

and setting the standard through your own work

● Experience with batch production, food safety, and inventory management — FIFO,

portioning discipline, and waste reduction are second nature

● Strong people skills — you've held people accountable, coached newer cooks, and built

trust with a team

● Organized and dependable — you manage multiple moving pieces daily and nothing

gets dropped

● Comfortable on the road — this role involves regular driving between Dallas locations;

reliable transportation and a valid driver's license required

● ServSafe certification or willingness to obtain within 30 days of hire

● Must be based in Dallas or within commuting distance

What We Offer

● $55,000 annual salary

● A high-growth, mission-driven company where your work directly impacts what kids eat

every day

● A leadership team that values accountability, transparency, and operators who take pride

in their craft

● Real career growth as we expand into new markets and build out our kitchen leadership

team