Appointment specialist
Suraasa
Noida, Uttar Pradesh, India
Posted on Sep 12, 2025
At Suraasa, we are transforming the global teaching landscape by enabling teachers to upskill, grow, and find better career opportunities
.
We are looking for result-oriented and motivated Junior Inside Sales Specialists who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions.
Additionally, the candidates will be required to effectively prospect, pre-qualify leads, counsel select customer groups, and prepare qualified leads for Counsellors, while developing the skills to move up
on the counselling career track.
This role provides fast growth opportunities as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Location: Noida
Key Accountability & Responsibilities
Role: Setup qualified meetings via telecalling for our closers
● Cold call prospective clients and increase mass reachout via telecalling
● Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation
● Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors
● Maintain excellent and supportive rapport with all leads, improve show-up rates in the counselling sessions
● Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals
● Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
● Use CRM to track leads daily and manage pipeline
● Achieve monthly targets, and unlock fast growth opportunities
Qualification Criteria
● For Assistant Counsellors: Fresher Graduates and Professionals with 1 to 2 years of experience in counselling/telesales/customer service with high customer-interaction roles
● Must be on top 5% academically in school and university
● Excellent verbal communication skills, strong conversationalist, and well-versed in English
● Strong negotiation and objection handling skills with the ability to work within deadlines
● Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
● Proficient with Microsoft Office / Google Documents and CRM systems
Additional Requirements
● This is a work-from-office role. 1 month in Gurgaon and then in Noida
● Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount
● Keep company work & data 100% secure and not visible to any other but the employee
.
We are looking for result-oriented and motivated Junior Inside Sales Specialists who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions.
Additionally, the candidates will be required to effectively prospect, pre-qualify leads, counsel select customer groups, and prepare qualified leads for Counsellors, while developing the skills to move up
on the counselling career track.
This role provides fast growth opportunities as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Location: Noida
Key Accountability & Responsibilities
Role: Setup qualified meetings via telecalling for our closers
● Cold call prospective clients and increase mass reachout via telecalling
● Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation
● Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors
● Maintain excellent and supportive rapport with all leads, improve show-up rates in the counselling sessions
● Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals
● Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
● Use CRM to track leads daily and manage pipeline
● Achieve monthly targets, and unlock fast growth opportunities
Qualification Criteria
● For Assistant Counsellors: Fresher Graduates and Professionals with 1 to 2 years of experience in counselling/telesales/customer service with high customer-interaction roles
● Must be on top 5% academically in school and university
● Excellent verbal communication skills, strong conversationalist, and well-versed in English
● Strong negotiation and objection handling skills with the ability to work within deadlines
● Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
● Proficient with Microsoft Office / Google Documents and CRM systems
Additional Requirements
● This is a work-from-office role. 1 month in Gurgaon and then in Noida
● Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount
● Keep company work & data 100% secure and not visible to any other but the employee