Lead with Care. Empower Families.

Manatee is a family-first, virtual clinic providing therapy, coaching, and tools to empower modern families. As our (Virtual) Office Manager, you’ll support creating a seamless and supportive experience for our clients and team members-alike.

About the Role:

The Virtual Office Manager will play a key role in ensuring smooth day-to-day operations of our telehealth practice. This role spans a variety of administrative and operational areas, including people operations, light reporting, and customer service.

What You’ll Do:

• People Operations Support:
  • Partner with the Clinical Operations Manager to execute onboarding and offboarding processes (issuing laptop, granting systems access, etc).
  • Support payroll, system access, and related employee needs.
• Reporting and Administrative Tasks:
  • Support business and clinical operations with reporting and ad-hoc analysis (light)
  • Support Clinical Operations Manager in building and maintaining an internal knowledge base for team resources
• Customer and Technical Support:
  • Respond to basic client and technical inquiries, escalating as necessary (ex: password reset, adding a new account, etc)
  • Assist with troubleshooting minor technical issues

About You:

• Highly organized, detail-oriented, and proactive
• Comfortable learning new systems and processes
• Natural problem solver who thrives in fast-paced, dynamic environments
• Familiar with basic office tech (gSuite, Slack, etc) and learning new platforms
• Skilled at managing multiple priorities and deadlines

Compensation

• Hours: ~20 hrs / week (will vary and open to increasing/evaluate contract to hire based on performance and company needs)
• Compensation: $20/hr

Why Join Us?

• Remote-First: Work from anywhere
• Growth Opportunities: Join at a pivotal stage and help shape the future of family mental health care.
• Mission-Driven Team: Be part of a diverse, ambitious group passionate about improving lives.

Our Core Values:

• Children First: They are our focus and future.
• Diversity as Strength: Inclusion fuels innovation.
• Embrace Growth: Challenge and change are necessary.
• Kindness Always: It’s the foundation of everything we do.