Operations

Customer Service

San Francisco, CA, USA

Gem helps talent acquisition teams hire with remarkable speed and efficiency. Our platform transforms recruiting into a strategic, data-driven function and gives every part of the organization the tools to drive results and showcase their impact. With Gem, teams can automate and personalize candidate communication, unify all recruiting touchpoints into a single system, and get usable data across the entire hiring process. It's why over 1,200 industry leaders, including Wayfair, Dropbox, Cintas, Robinhood, and UnitedHealth, trust Gem to fuel their growth. Users also recognize Gem as one of the highest-satisfaction products on G2 with a 4.8/5.0 rating.

With funding from key investors such as Iconiq, Greylock, and Accel, Gem has recently been recognized with unicorn status, with a $1.2B valuation — becoming one of the fastest-growing SaaS companies at its scale. And just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as: 
- The Breakout List, 2022
- Certified as a Great Place to Work, 2022
- Y Combinator Top Companies, 2022
- Fortune Best Workplaces in the Bay Area, 2022

Customer Strategy and Operations Manager (Business Operations)

We invest in education because we believe itʼs our most valuable resource. It has the power to influence our course, contribute to our dreams and strengthen our communities.

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