Coral Care Director of AI and Analytics Washington, DC · Full time Company website

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At Coral Care, we believe families should never have to fight for the care their children need. Millions of young children in the U.S. experience developmental delays, yet parents often face long waitlists and complex systems. Our mission is to change that by making high-quality pediatric therapy accessible at home and in the community. We are a platform powering a two-sided marketplace: helping families connect with trusted, local speech, occupational, and physical therapists who accept insurance, and supporting providers in building thriving private practices within their own communities. Since launching in 2023, Coral Care has delivered thousands of therapy sessions and expanded across multiple states. We are a fast-growing, mission-driven team with a culture of compassion, collaboration, and momentum — and we are just getting started.

Coral Care is scaling fast. We are a Series A platform that makes in-home pediatric therapy feel effortless for families and financially sustainable for the clinicians who deliver it. We are the infrastructure behind their practice, expanding into new markets across the country.

Analytics and AI at Coral Care are the core of how we make better decisions, move faster, and build an in person marketplace that scales over time.

This role sits at the intersection of technical depth and strategic influence. You will be central to how we use data and AI across the company — from executive reporting to automated workflows to the systems that power our operations. You will partner directly with the Cofounder and COO and work cross-functionally across every team in the company.

This is a Director-level role for someone who can write SQL, build workflows and automation, deploy AI bots, lead a team, influence the senior most leaders of the company, and tell the story from a single seat.

This is an early-stage environment and you will use AI to move faster, work smarter, and punch well above your weight.

What You Will Own

Analytics Strategy and Executive Reporting

You will own our strategic analytics function end to end. That means defining the questions worth answering, building the infrastructure to answer them reliably, building tools to find problems, and translating the results into decisions that actually move the business.

• Define and maintain our core business metrics, dashboards, and executive reporting suite
• Lead open-ended analytical work across supply, demand, clinical operations, finance, marketplace matching, acquisition, and all other aspects of growing the business.
• Build on strong data foundations to own our BI and data visualization layer, making insights accessible across teams
• Partner with COO on strategic FP&A modeling, scenario analysis, and business case development
• Serve as the analytical conscience of the company — flagging second- and third-order effects before they become surprises

Marketplace Analytics

Coral Care is a marketplace. You will deeply understand how changes to supply, demand, pricing, matching, or geography ripple through the system — and you will build the analytical frameworks to model those ripple effects before we make decisions.

• Own marketplace health metrics: match rates, provider utilization, demand coverage, funnel conversion, and many more
• Model the secondary and tertiary effects of operational changes and make strategic recommendations to executive leadership team
• Identify structural imbalances in supply and demand by geography, specialty, payer, and patient segment
• Support market expansion decisions with rigorous data on where we can win and why

AI Workflows and Automation

You will build the AI-powered systems that make our operations faster and smarter. This is not about implementing off-the-shelf tools. It is about understanding where human effort is bottlenecked, and building durable workflows that remove it.

• Define and execute an AI and automation roadmap, prioritized around the highest-leverage operational needs and working with our engineering team
• Build LLM-powered workflows that automate repeatable tasks across operations, credentialing, RCM, and clinical support
• Develop and maintain integrations with external vendors, APIs, and data sources
• Evaluate and deploy AI tooling that extends the capacity of our teams without adding headcount
• Inform product development by identifying where AI-powered features can improve the provider and family experience

Team Leadership

You will manage a team of two to begin. This is a player-coach role, and you will be responsible for executing and developing the team to support your efforts and company needs.

• Set analytical standards, review frameworks, and development priorities for direct reports
• Create leverage through delegation without losing accountability for quality and output
• Build a team culture where rigor and speed are not in conflict

Who We Are Looking For

You have spent 8-12 years building at the intersection of analytics, data science, and operations — ideally in marketplace or startup environments with substantial autonomy and decision making authority.

You are as comfortable writing a complex SQL query as you are presenting findings to the CEO. You do not wait to be handed a question. You understand the business, identify growth opportunities, and develop a path to make that a reality.

You are:

• A technical builder who can move from whiteboard to working system without waiting for engineering resources
• A rigorous analyst who holds the bar on data quality, methodology, and interpretive honesty
• A strategic thinker who understands how marketplace mechanics create downstream consequences
• A communicator who can translate complexity into a clear narrative for non-technical stakeholders
• A leader who develops people while remaining accountable for output
• Comfortable operating lean in an early-stage environment, using AI to extend your capacity and reach

Experience and Background

Required

• Eight to twelve or more years in analytics, data science, or technical roles, with progression in scope and responsibility
• Marketplace experience is required — you have modeled or operated within a two-sided marketplace and understand how supply, demand, conversion, and matching interact
• Mastery of SQL and Snowflake; you extract the data you need and turn those into action yourself.
• Fluency with BI and data visualization tools (Google Sheets, Metabase, or equivalent); you can build executive-grade dashboards
• Hands-on experience building with LLMs and AI tooling, including automating workflows using language model APIs and integrating with external systems
• Track record of building automations that connect internal processes to external APIs and vendor systems
• Strong written communication and data storytelling skills — this role is as much about narrative as analysis
• Excellent cross-functional stakeholder management and organization. This role will be the POC to senior company operators and the executive leadership team
• Experience managing or mentoring junior analysts or data professionals

Strongly Preferred

• Python proficiency for data processing, pipeline automation, and LLM application development
• Google Apps Script experience for Sheets-based automation and workflow tooling
• Background in strategic finance or FP&A; you can build a business case and model scenarios with sensitivity analyses, not just a dashboard
• Familiarity with healthcare data, including claims, credentialing, or payer data structures
• Early-stage or growth-stage startup experience; you know what it means to build before the playbook exists

Why Coral Care

At most companies, analytics is a support function. At Coral Care, it is infrastructure. You will help build the systems that tell us where we are, where we are going, and what to do next.

Every insight you surface is how a family accesses care for their child faster. Every automation you build is time given back to a clinician or an operator doing meaningful work. Getting this right matters in a way most analytics roles do not. You will feel that difference.

Benefits

• Competitive medical coverage for you and your family
• Meaningful equity ownership in a growing Series A company
• $160,000–$190,000 base salary, commensurate with experience
• Generous PTO plus paid holidays
• Paid parental leave for all parents
• Hybrid work model based in Washington, D.C.
• Access to a 401(k) plan