Service Line Manager - Emergency Department
Full-time
Norwich, NY, USA
Posted on Oct 4, 2026
Role Overview: This position involves overseeing clinical operations, managing staff, and ensuring quality patient care within a healthcare setting.
Responsibilities Include
Responsibilities Include
- Supervising and coordinating activities of department staff, including nurses, coordinators, and support personnel.
- Ensuring compliance with healthcare policies, infection control, and safety protocols.
- Managing patient care delivery across all age groups, maintaining HIPAA compliance with level 3 access.
- Participating in program planning, implementation, and operational activities.
- Fostering collaboration with physicians, community partners, and other stakeholders.
- Bachelor’s degree in Nursing, Healthcare Administration, Business Administration, or equivalent management experience; a master’s degree is preferred.
- Minimum of three years relevant clinical experience; five years preferred.
- Current New York State Registered Nurse License or eligible; CPR certification required.
- Professional certification in nursing administration or related specialty is a plus.
- Strong leadership, communication, and organizational skills.
- Operates in office and patient care areas requiring walking, standing, and occasional lifting.
- Fast-paced with frequent interruptions, requiring adherence to infection control PPE policies.
- Supervises a diverse team, including nurses, coordinators, and support staff.
- Requires reliable transportation for work-related tasks.