Role Overview

The Store Manager oversees all store operations, including

staff recruitment, training, performance management, and ensuring compliance with company policies and legal standards.

Key Responsibilities

• Manage employees by recruiting, selecting, training, evaluating, and addressing performance issues.
• Ensure proper staffing, opening and closing the store, and maintaining a safe, organized environment.
• Analyze financial and operational data to identify sales trends, control expenses, and reduce shrinkage.
• Oversee inventory management, including ordering, stocking, presentation, and stock replenishment.
• Maintain merchandise presentation, pricing, signage, and inventory accuracy.
• Provide excellent customer service and foster a positive shopping experience.
• Ensure cash handling security, store safety, cleanliness, and equipment readiness.
• Complete documentation and adhere to standard operating procedures.
  
  

Qualifications & Skills

• Strong communication, interpersonal, and organizational skills.
• Knowledge of retail operations, inventory management, and cash handling.
• Ability to interpret documents, perform basic math, and use store technology.
• Management experience preferred; high school diploma or equivalent is desirable.
• Bilingual skills may be preferred for some locations.
  
  

Physical & Working Conditions

• Frequent walking, standing, bending, and lifting (up to 55 lbs).
• Occasional use of ladders and outdoor exposure.
• Fast-paced environment with moderate noise levels.