Role: Certified Medical Assistant at a healthcare clinic, responsible for patient greeting, appointment confirmation, and administrative tasks.

Key Responsibilities Include

• Greeting patients and visitors with courtesy and professionalism.
• Answering, screening, and directing calls; taking messages and providing information.
• Issuing and reviewing patient forms for completion and signatures.
• Checking in patients, verifying/update information, obtaining IDs and insurance details, and taking photos.
• Maintaining a neat work environment and restocking lobby materials.
• Documenting all patient interactions and ensuring timely follow-up calls.
• Protecting patient confidentiality per HIPAA and safety guidelines per OSHA.
• Confirming appointments and maintaining daily reports.
  
  

Qualifications And Skills

• High school diploma or GED.
• Minimum three years of direct patient care experience.
• Current certification (CMA, RMA, CCMA, NCMA, CMAA) or willingness to certify within 6 months.
• Exceptional customer service, critical thinking, and diplomatic problem-solving skills.
• Proficiency with computers and office equipment.
• Valid driver’s license.
• Physical ability to stand, bend, walk, sit, and lift up to 30 lbs.
  
  

Additional information: The role involves working Monday to Friday, 8:00 AM to 5:00 PM, with a focus on patient care and administrative duties. Offers competitive compensation, health plans, paid time off, and a 401k plan.