Role Overview: The Patient Services Coordinator, LPN/LVN, serves as a key link between clinical staff and patients, managing healthcare maintenance and treatment scheduling. They communicate complex medical information in simple terms to patients, ensuring understanding and effective conveyance of concerns to the medical team.

Responsibilities Include

• Managing patient schedules, including supervisory, discharge, recertification, and transfer visits.
• Rescheduling missed visits and preparing weekly agent schedules.
• Assisting with case conferences and handling clinical questions from field staff.
• Participating in patient visits and on-call rotations as needed.
• Maintaining logs, entering notes, verifying visit documentation, and running scheduling reports.
• Supporting patient transfers between branches and performing additional duties based on branch needs.
  
  

Qualifications And Skills

• Licensed Professional Nurse or Licensed Vocational Nurse licensed in the practicing state.
• At least 1 year of home health experience.
• Preferred: packet review/QI experience and coding certification.